oint Waterfront Apartments (PWA) are self catering serviced apartments based in the Durban, Point Waterfront Area. We offer accommodation for travelers who seek the comforts from home with the benefits of a hotel type service.
Each apartment with all its features and description it has to offer are listed individually. Please insure you select the correct apartment for your accommodation needs.
All rates are on an apartment basis and only include the maximum occupancy as per each individual apartment listing advertised. If maximum occupancies are exceeded we reserve the right to remove the extra guests. Failure to vacate will lead to the immediate cancellation of the reservation without compensation.
Yes we require a 50% deposit within 48 hours in order to secure the reservation.
Failure to do so will result in the booking being cancelled.
We only require a 50% deposit and balance can be paid upon arrival.
We have numerous payment options for the deposit payment. The most common being through our online payment gateway when making the reservation.
Yes we do offer payments plans that include an admin fee. Options allowing you to pay over a period of a few months leading up to your arrival. Please contact our reservation front desk to use this service.
We will refund your deposit payment minus a R100 admin fee up until 14 days of your arrival.
Cancellation within 14 days prior arrival will only be refunded minus admin R100 fee if Point Waterfront Apartments is able to successfully relet the apartment.
The price of each apartment is dependent on how many people it can accommodate and feature it has to offer. As well as the season and popularity of the apartment.
Check-in time is 14:00pm.
Check-out time is 10:00am
However we understand that we all travel at different times and we would like to try make travel as pleasant as possible.
Our front desk is able to hold onto your luggage and prioritize a room clean for your apartment.
BH Property Group (Pty) Ltd trading as Point Waterfront Apartments is a business in the Hospitality & Accommodation industry that offers short term accommodation and hospitality services.
Subject to availability and receipt of payment, requests will be processed within 24 – 48 hours and delivery confirmed by way email confirmation.
Individuals and Groups:
Should this reservation be cancelled within 30 days prior to arrival. We will only be able to offer a refund if we can resell the apartment. Failure to relet the apartment will result in no refund. If we are able to relet the apartment then we will refund deposit payment minus an admin fee of 10%. If cancelled more than 30 days prior to arrival a R100 admin fee will be charged on the refunded deposit paid. In the event of a no-show, 100% of the total stay will be charged. All refunds need to be requested in writing via email. No cash refunds will be permitted.
BH Property Group (Pty) Ltd trading as Point Waterfront Apartment shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the BH Property Group (Pty) Ltd bank account, the
details of which will be provided on request.
A prepayment of 50% is required at the time of booking on this website to secure your reservation. The balance of the payment is due on arrival.
The original credit card or a signed letter from the credit card holder with a copy of the credit card as well as ID/Passport and Proof of Residence from the cardholder will be asked for upon arrival at the serviced apartment.
We require a Short term rental agreement to be signed on arrival. If you would like to read this before hand. Please click here.
Reservations can only be held for 48 hours after the booking is made without a deposit payment. If their is an issue with your credit card please contact our front desk for alternative payment arrangements.
Card transactions will be acquired for BH Property Group (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details will be stored by BH Property Group (Pty) Ltd trading as Point Waterfront Apartments separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).
BH Property Group (Pty)Ltd trading as Point Waterfront Apartments takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.
This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under
this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 5 Signal Road, Point, Durban, 4001.
BH Property Group (Pty) Ltd trading as Point Waterfront Apartments. May, in its sole discretion, change this agreement or any part thereof at any time without notice.
Check in time is from 14H00 and check out time is by 10H00.
We cannot guarantee an early check in or a late check out. However we can assist with holding your luggage until the apartment is ready.
We do not allow smoking in any of the bedrooms or common areas of the apartment building. Smoking is only permitted outside on the balcony, should your apartment have a balcony.
Underground parking is available for each apartment. Please note only one parking bay is allocated for one bedroom apartments and two parking bays is allocated for the two bedroom and three bedroom apartments.
We cannot add any extra beds into an apartment. However if it is possible to split the king beds into singles and visa versa we will endeavour to do so. Please make sure your sleeping arrangement is communicated.
Conditions of stay or visit (“Conditions”) these conditions apply to guest who are consumers in terms of the Consumer Protection Act, 2008 (“CPA”).Any provisions of these conditions which may:
(1) Limit the risk and liability of Point Waterfront Apartments (“the apartment”) or a third party;
(2) Create the risk of liability for the guest;
(3) Compel the guest to indemnify the Apartment or a third party; or
(4) Serve as acknowledgement of fact by the guest, and indicated in bold text and your attention is drawn specifically to such provisions. These provisions. These provisions are important and you should read them and ensure that you understand what they mean. If you do not understand anything contained in these provisions, please speak to a manager of the apartment, who will explain them to you and answer any questions that you may have.
(5) Unpaid accounts are subject to interest. Interest and Collection fees and costs may be charged at maximum legally allowable rates on overdue accounts.
(6) Damages to rooms or Apartment property and any outstanding payments due will be deducted from the guests credit card we have pre-authorised.
You hereby indemnify the hotel and its employees, directors, officers and /or agents against any loss claims or damage of whatsoever nature which may be suffered by yourself and or any third party arising in anyway from your stay at the Apartment or use of the premises or any of the facilities.
This website is run by BH Property Group (Pty) Ltd (private company) based in South Africa trading as
Point Waterfront Apartments and with registration number 2013/041682/07 and Farran-Jade Hayman and Dusting Hayman
+ (27) 82 817 2957
© 2020 All rights Reserved. Point Waterfront Apartments