oint Waterfront Apartments (PWA) are self catering serviced apartments based in the Durban, Point Waterfront Area. We offer accommodation for travelers who seek the comforts from home with the benefits of a hotel type service.
Each apartment with all its features and description it has to offer are listed individually. Please insure you select the correct apartment for your accommodation needs.
All rates are on an apartment basis and only include the maximum occupancy as per each individual apartment listing advertised. If maximum occupancies are exceeded we reserve the right to remove the extra guests. Failure to vacate will lead to the immediate cancellation of the reservation without compensation.
Yes we require a 50% deposit within 48 hours in order to secure the reservation.
Failure to do so will result in the booking being cancelled.
We only require a 50% deposit and balance can be paid upon arrival.
We have numerous payment options for the deposit payment. The most common being through our online payment gateway when making the reservation.
Yes we do offer payments plans that include an admin fee. Options allowing you to pay over a period of a few months leading up to your arrival. Please contact our reservation front desk to use this service.
We will refund your deposit payment minus a R100 admin fee up until 14 days of your arrival.
Cancellation within 14 days prior arrival will only be refunded minus admin R100 fee if Point Waterfront Apartments is able to successfully relet the apartment.
The price of each apartment is dependent on how many people it can accommodate and feature it has to offer. As well as the season and popularity of the apartment.
Check-in time is 14:00pm.
Check-out time is 10:00am
However we understand that we all travel at different times and we would like to try make travel as pleasant as possible.
Our front desk is able to hold onto your luggage and prioritize a room clean for your apartment.
A prepayment of 50% is required at the time of booking on this website to secure your reservation. The balance of the payment is due on arrival.
The original credit card or a signed letter from the credit card holder with a copy of the credit card as well as ID/Passport and Proof of Residence from the cardholder will be asked for upon arrival at the serviced apartment.
We require a Short term rental agreement to be signed on arrival. If you would like to read this before hand. Please click here.
Reservations can only be held for 48 hours after the booking is made without a deposit payment. If their is an issue with your credit card please contact our front desk for alternative payment arrangements.
Check in time is from 14H00 and check out time is by 10H00.
We cannot guarantee an early check in or a late check out. However we can assist with holding your luggage until the apartment is ready.
We do not allow smoking in any of the bedrooms or common areas of the apartment building. Smoking is only permitted outside on the balcony, should your apartment have a balcony.
Underground parking is available for each apartment. Please note only one parking bay is allocated for one bedroom apartments and two parking bays is allocated for the two bedroom and three bedroom apartments.
We cannot add any extra beds into an apartment. However if it is possible to split the king beds into singles and visa versa we will endeavour to do so. Please make sure your sleeping arrangement is communicated.
Individuals and Groups:
Should this reservation be cancelled within 30 days prior to arrival. We will only be able to offer a refund if we can resell the apartment. Failure to relet the apartment will result in no refund. If we are able to relet the apartment then we will refund deposit payment minus an admin fee of 10%. If cancelled more than 30 days prior to arrival a 5% admin fee will be charged on the refunded deposit paid. In the event of a no-show, 100% of the total stay will be charged. All refunds need to be requested in writing. No cash refunds will be permitted.
Conditions of stay or visit (“Conditions”) these conditions apply to guest who are consumers in terms of the Consumer Protection Act, 2008 (“CPA”).Any provisions of these conditions which may:
(1) Limit the risk and liability of Point Waterfront Apartments (“the apartment”) or a third party;
(2) Create the risk of liability for the guest;
(3) Compel the guest to indemnify the Apartment or a third party; or
(4) Serve as acknowledgement of fact by the guest, and indicated in bold text and your attention is drawn specifically to such provisions. These provisions. These provisions are important and you should read them and ensure that you understand what they mean. If you do not understand anything contained in these provisions, please speak to a manager of the apartment, who will explain them to you and answer any questions that you may have.
(5) Unpaid accounts are subject to interest. Interest and Collection fees and costs may be charged at maximum legally allowable rates on overdue accounts.
(6) Damages to rooms or Apartment property and any outstanding payments due will be deducted from the guests credit card we have pre-authorised.
You hereby indemnify the hotel and its employees, directors, officers and /or agents against any loss claims or damage of whatsoever nature which may be suffered by yourself and or any third party arising in anyway from your stay at the Apartment or use of the premises or any of the facilities.
+ (27) 82 817 2957
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